An organized operations workspace with folders, checklist, and notebook

KChan Operations / Practical operations support

Turn the mess
into a system.

Project-based support for small businesses, nonprofits, 
and startups that need a clearer system, an extra set of 
hands, or a practical path forward.

Start an inquiry Explore services
Organization & SystemsProcess documentationProject supportOperations trackersEvent logisticsResearch & optionsPractical materialsCustom quote

A clearer way forward

Calm the work
around the work.

I’m Kaelin Chan, an operations-focused problem solver. I learn what your organization is trying to do, organize what has become difficult to manage, and build practical tools your team can keep using.

Project-based · Clearly scoped · Built around your work

02 — What I do

Services

Every engagement is project-based. These prices are starting points; final quotes depend on scope, complexity, timeline, and deliverables.

An orderly sunlit workspace with sage shelving and organized files

Organization & Systems

Make the way you work easier to manage.

Digital Workspace Cleanup

Files, folders, naming structures, and access organized so information is easier to find and maintain.

Process & Documentation Setup

Clear SOPs, checklists, guides, or handoff documentation for one defined workflow.

Operations Tracker Setup

Practical Google Sheets or Excel trackers for recurring operational needs.

Administrative Systems Review

A focused review to identify duplication, gaps, and practical opportunities for improvement.

01From $75
Colleagues reviewing project materials together

Project Support

Move the project off the list and toward completion.

Short-Term Project Support

Planning, coordination, tracking, research, documentation, and execution for a defined project.

Research & Options Analysis

Clear comparisons across cost, capabilities, limitations, and organizational fit.

Implementation Support

Organization, setup, documentation, task tracking, and transition support for a selected system.

Temporary Operations Support

Recurring short-term help during a capacity crunch, within an agreed weekly limit.

02From $100
An organized community workshop space ready for an event

Event Support

Keep the details organized before, during, and after.

Event Logistics & Planning

Timelines, transportation research, registration, volunteer assignments, run-of-show documents, vendor coordination, and general organization.

On-Site & Wrap-Up Support

When scheduling and location allow: setup, troubleshooting, attendance data cleanup, materials organization, and documented takeaways.

03From $150
Practical project materials being organized in a binder

Resources & Materials

Turn information into something people can actually use.

Operational Resources

Staff guides, checklists, onboarding materials, templates, preparedness materials, and multi-resource toolkits.

Communications Materials

Practical event flyers, informational graphics, handouts, banners, and basic Canva designs.

04From $75
A messy pile of papers being sorted into a neat stack on a sunlit desk

Custom Operations Projects

Tell me what’s messy.

No diagnosis needed

You don’t need to diagnose the problem before reaching out. We’ll understand what is happening and identify what support could be useful.

Defined project, honest fit

We’ll define a project when it is within my capabilities. Not every problem becomes a project—and that’s okay.

05Custom quote
Kaelin Chan outdoorsKaelin Chan smiling outdoors
The person behind the systems

03 — About

Kaelin Chan

I’m a first-generation child of immigrants, and that experience shaped how I think about opportunity, growth, and the systems people are expected to navigate. I learned to ask questions, learn quickly, and find a way through unfamiliar problems.

In nonprofit operations, I saw that helping people does not always happen directly. Sometimes it means improving a process, organizing information, fixing a system, or making a complicated problem easier. My experience spans Google Workspace, Salesforce, data management, communications, organizational preparedness, and administrative projects.

I’m continuing to explore consulting and healthcare—work where practical improvements can strengthen organizations while keeping the people affected by decisions at the center.

Connect on LinkedIn

04 — Start a conversation

Tell me
what’s messy.

Send a short note about what you are trying to untangle. We’ll work out whether I can help and what a clearly  scoped project could look like.

kchanoperations@gmail.com